999bs Responsible Gaming —
Safe and secure betting experience
Keep the fun within limits. 999bs gives you full control over your play — with deposit limits, time-out and self-exclusion tools.
Why is responsible gaming important?
Online betting and casino games are a form of entertainment. Like any entertainment, it is important to enjoy them within limits. 999bs believes that responsible gaming is not just a rule — it is our commitment to every user on our platform.
We have built tools and measures into our platform to help you play consciously and safely. If betting shifts from a source of enjoyment to a problem, taking action at the right time is essential.
Under the responsible gaming policy at 999bs, only people aged 21 or above may open an account and play on our platform. Preventing access by minors is one of our highest priorities.
- Betting is not a source of income — it is entertainment
- Never bet more than your set budget
- Do not bet to chase money you have lost
- Do not play with borrowed money or funds meant for bills
- Do not place bets when emotional or under the influence of alcohol
Our protection tools
999bs provides several effective protection measures to help you stay in control of your play.
Deposit Limits
Set a daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately. Increasing a limit requires at least 7 days of processing time.
Time-Out Break
Take a short-term break — from 1 day up to 6 weeks. During a time-out you will not be able to log in to your account or place bets.
Self-Exclusion
If you want a long-term or permanent self-exclusion, let our support team know via live chat. Opening a new account will not be possible while the exclusion is active.
Bet and Loss Limits
Set a maximum loss amount per session or over a set period. The session will close automatically once the limit is reached.
Activity Report
View a detailed report of your gaming history, deposits, withdrawals and bonus usage. Stay aware of your own habits.
24/7 Support
Our Bengali-language support team is active around the clock on live chat. Contact us with any concern about your betting.
Signs of problem gambling
If you notice any of the following signs in yourself, take action quickly and reach out to us for support.
Behavioural signs
- Feeling a strong urge to chase money you have lost
- Hiding your betting from family or friends
- Spending more time or money than your set limits
- Repeatedly trying to stop betting but failing
- Feeling uncomfortable when asked to cut down or stop playing
Financial and emotional signs
- Betting with money meant for bills or everyday expenses
- Taking on debt or asking others for help to fund betting
- Neglecting work, family or social life
- Feeling anxious or depressed when unable to bet
- Sleep problems or difficulty concentrating
How to activate protection tools?
Using the protection tools at 999bs is straightforward. Follow the steps below.
Log in to your account
Log in to your 999bs account and go to your profile settings.
Go to the "Responsible Gaming" section
Find the "Responsible Gaming" section in the settings menu and open it.
Set your preferred limits
Set your deposit limit, loss limit or time-out duration according to your preference.
Confirm
Save your changes. Deposit limits and self-exclusion will take effect immediately.
Deposit and withdrawal limits
The minimum deposit and withdrawal limits set at 999bs are part of responsible gaming.
| Item | Amount | Method |
|---|---|---|
| Minimum deposit | ৳500 | All methods |
| Minimum withdrawal | ৳1,000 | All methods |
| Withdrawal time | 15 minutes – 2 hours | bKash, Nagad, Rocket |
| Weekly cashback (Bronze) | Up to 0.2% | VIP member |
| Weekly cashback (Diamond) | Up to 1.0% | VIP member |
Set limits help you stay within your budget. Our welcome bonus is up to 100% worth ৳15,000 — but consider the 15x wagering requirement before claiming a bonus.
Age verification and minor protection
Only people aged 21 or above may register and bet at 999bs. This policy is strictly enforced. Age and identity verification may be required when creating an account and when withdrawing significant amounts.
If you believe a minor you know is using our platform, notify us immediately via live chat. We will take swift action.
It is recommended to use parental control software on your device to protect your family, especially if children or teenagers are present in the home.
21+
Only people aged 21 or above may play at 999bs. Concealing your age or providing false information may result in account termination.
Self-exclusion and long-term breaks
If you feel that betting is having a negative impact on your life, self-exclusion is the most effective step. It is a voluntary decision you can make at any time.
Choose your own self-exclusion duration — short-term (1 month to 6 months) or long-term (1 year or more). Permanent self-exclusion is also available.
While an active self-exclusion is in place:
- You will not be able to log in to your account
- Opening or registering a new account will not be possible
- You will not receive any promotional emails or communications
- Your existing balance will remain safe and can be retrieved once the period ends
Tell our live chat team "I want self-exclusion". Our support team will guide you through the entire process — without judgement and in complete confidence.
Email [email protected] and let us know your preferred self-exclusion duration. We will take action within 24 hours.
Where to get help?
There is no shame in talking about a betting problem. Seeking help at the right time is a sign of courage.
999bs Live Chat
Our Bengali-language support team is active 24/7. Get immediate help with deposit limits, time-outs or self-exclusion — whatever you need.
Email Support
Share your concerns with us at [email protected]. We respond quickly and protect your privacy completely.
Professional support
If you feel that betting addiction has become a serious problem, consult a professional mental health specialist. Many counselling services in Bangladesh are available free of charge.
Best practices for safe betting
What to do
- Play only for entertainment, not to earn money
- Set your maximum loss budget before you start
- Take regular breaks and give time to real life
- Read the rules and bonus terms carefully before playing
- Seek support immediately if a problem arises
What not to do
- Do not keep betting to chase money you have lost
- Do not play while under the influence of alcohol or medication
- Do not create multiple accounts
- Do not try to open a new account while a self-exclusion is active
- Do not use your family's everyday expense money for betting
Frequently Asked Questions
Enjoy responsibly
Keep your time at 999bs entirely enjoyable. Use our protection tools, stay within your budget and reach out to us whenever you need help. Read our FAQ to learn more or join a game directly.
We believe that responsible betting is the foundation of a safe and enjoyable experience. Your financial information and personal data are completely secure on our SSL-encrypted platform. We are always committed to ensuring fair play. Let betting be fun — not at any cost, but within limits.